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How We Handle Your Account Data

We collect what's needed to run your account, process bKash, Nagad and Rocket deposits, verify withdrawals, and keep your login secure. This policy explains what data we hold, how long we keep it, and how you can request changes or deletion.

Account verification dataMobile wallet transaction recordsDevice and login historyContact preferences you setWithdrawal verification logs

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PRIVACY QUESTIONS

Contact Paths for Data Requests

If you want to see what data we hold, update your contact details, or request account deletion, reach us through live chat, email, or the account-settings panel. Privacy requests are handled within a few business days, and we'll confirm once the change is complete.

Live Chat Open the chat bubble in the bottom corner and tell the agent you need privacy or data-access help. They'll verify your account and process the request or escalate it to the data team if deletion is involved.

Email Support Send your request to the support email listed in the footer. Include your registered mobile number and account username so we can confirm it's really you before sharing or changing any data.

Account Settings Log in, tap the profile icon, then find the privacy section. You can update marketing preferences, download a data report, or submit a deletion request right there without waiting for a reply.

What Information We Collect and Why

Pike Oke Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we ask for your mobile number, a password, and payment details for bKash, Nagad or Rocket so we can process deposits and withdrawals. We log each login to verify it's you, and we track game activity to calculate winnings and settle

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bets correctly. We don't sell your data to third parties. We share transaction records with payment processors only to complete the transfer you requested. If you're in Dhaka, Chittagong or another Bangladesh city, your access depends on local law and eligible regions — we don't serve
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users where online betting is prohibited. Cookie files store your session so you stay logged in across pages, and we use them to remember language and wallet preferences. We keep account records for the period required by financial regulations, then archive or delete them according to
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data-retention rules. You can request a copy of your data or ask us to delete your account by contacting support. Withdrawal verification requires your mobile wallet account name to match the name on your Pike Oke account; this step prevents fraud and protects your funds. We
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encrypt sensitive data in transit and at rest, and our systems are monitored for unauthorized access attempts. If you disable cookies, some account features won't work, but you can still browse the lobby as a guest.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA PROTECTION

How We Secure Your Information

Your password is hashed before storage so even our own systems can't read it in plain text. Login sessions use short-lived tokens that expire after you close the app or browser. We monitor for unusual activity — multiple failed login attempts, deposits from a new device, withdrawal requests that don't match your usual pattern — and flag them for manual review.

Encrypted Connections

Every page load, login, deposit and withdrawal request travels over SSL. Your browser confirms the connection is secure before sending any account data, so interception attempts see only scrambled bytes.

Minimal Data Sharing

We send transaction details to bKash, Nagad or Rocket only when you initiate a deposit or withdrawal. Game providers see a session token, not your name or mobile number, and marketing partners get aggregated stats, never individual records.

Access Controls

Support agents see account history to answer your questions, but they can't change your password or withdraw funds without additional verification. Only senior operators access raw database records, and every query is logged.

Retention Limits

We keep active account data while your account is open, then archive it for the minimum period required by financial rules. After that window closes, archived records are deleted unless a legal hold applies.

Privacy Policy FAQ

We collect your mobile number, a password you create, and payment details for bKash, Nagad or Rocket. We also log your device type and IP address to verify login attempts and prevent unauthorized access.

Yes. Log in, go to account settings, and request a data report. We'll generate a file with your registration details, transaction history, login records and contact preferences within a few business days.

We archive closed accounts for the period required by financial regulations, usually a few years, then delete the records. If you request immediate deletion, we'll remove non-essential data right away and archive only what's legally required.

We share transaction details with bKash, Nagad or Rocket to process your deposits and withdrawals. Game providers see a session token, not your name. We don't sell your data to marketers or data brokers.

Log in, tap the profile icon, then open the privacy or notification section. Toggle off the marketing option and save. You'll still receive account-security alerts and transaction confirmations, but no promotional messages.

You can still browse the lobby as a guest, but you'll be logged out after every page load. The wallet, bet history and account settings won't work because those features need session cookies to track your login.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoSlot Heroes InfoBaccarat Expresslane

How We Handle Your Account Data

Contact Paths for Data Requests

How We Secure Your Information

Encrypted Connections

Minimal Data Sharing

Access Controls

Retention Limits

Privacy Policy FAQ

01 What personal data does Pike Oke collect when I register?

02 Can I see what information Pike Oke holds about me?

03 How long does Pike Oke keep my account data after I close it?

04 Does Pike Oke share my data with third parties?

05 How do I update my contact preferences or opt out of marketing messages?

06 What happens if I disable cookies in my browser?

Privacy Policy

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